{"id":244,"date":"2007-12-03T11:53:09","date_gmt":"2007-12-03T08:53:09","guid":{"rendered":"http:\/\/www.valimaki.com\/blog\/?p=244"},"modified":"2018-12-28T16:28:26","modified_gmt":"2018-12-28T23:28:26","slug":"customer-service","status":"publish","type":"post","link":"https:\/\/www.valimaki.com\/?p=244","title":{"rendered":"Customer service"},"content":{"rendered":"<p>Telcom operators are not that famous for customer service. The lead is now held by TeliaSonera. I asked them why I can no longer (after changing my phone) use their fax service.<\/p>\n<p>After four weeks of waiting I suddenly received the following answer:<\/p>\n<blockquote><p>\nLiittym\u00e4lt\u00e4nne on puuttunut Fax Vastaajan web-hallintaominaisuus. Nyt ominaisuus on kytketty, jotta p\u00e4\u00e4sette hallinoimaan palvelua internet-k\u00e4ytt\u00f6liittym\u00e4ss\u00e4.<\/p>\n<p>In English: &#8220;Your account has missed the web-control feature for Fax. Now this feature has been activated so you can control the service through an internet interface.&#8221;<\/p><\/blockquote>\n<p>In other words: Our service is fucked up. Yes,  it does not work. I gave you some more access to the fucked up system. Maybe you can figure it all out. We don&#8217;t care anymore.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telcom operators are not that famous for customer service. The lead is now held by TeliaSonera. I asked them why I can no longer (after changing my phone) use their fax service. After four weeks of waiting I suddenly received the following answer: Liittym\u00e4lt\u00e4nne on puuttunut Fax Vastaajan web-hallintaominaisuus. Nyt ominaisuus on kytketty, jotta p\u00e4\u00e4sette &hellip; <a href=\"https:\/\/www.valimaki.com\/?p=244\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Customer service&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,2],"tags":[],"class_list":["post-244","post","type-post","status-publish","format-standard","hentry","category-culture","category-tech"],"_links":{"self":[{"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/posts\/244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=244"}],"version-history":[{"count":1,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/posts\/244\/revisions"}],"predecessor-version":[{"id":1813,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=\/wp\/v2\/posts\/244\/revisions\/1813"}],"wp:attachment":[{"href":"https:\/\/www.valimaki.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.valimaki.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}